Get in Touch
Store Location
211 Henderson Road #09-04 Henderson Industrial Park Singapore 159552
http://www.roycemedia.com/
Sales: +65 63232139
We’re here to help!
Share your queries by filling out the form, and we’ll reach out to you at the earliest convenience.
IIoTWare Help Center
Frequently asked questions
General
To place an order, simply add the desired product(s) to your cart and proceed to checkout. You will need to provide billing and shipping information and payment information. Once your order is processed, you will receive an order confirmation email.
Which payment methods are supported?
Our accepted payment methods include Cash on Delivery (COD), Credit Terms for eligible customers, Paynow, major credit cards, and bank transfers. Additionally, for substantial orders, we may also accept purchase orders with approved credit.
We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be calculated based on your location and shipping method at checkout.
Do you offer volume discounts?
Yes, we offer volume discounts for large orders. Please contact our customer service team for more information.
We accept returns for most products within 30 days of purchase. The product must be in its original packaging and the same condition as when it was received. Shipping costs will only be refunded if the return is due to a defective product or an error on our part.
Setting up FAQs
How do I add a new question & answer? (Demo)
To add a new FAQ follow these steps:
- Click ‘Manage FAQ’ button
- From your site’s dashboard you can add, edit and manage all your questions and answers
- Each question and answer should be added to a category
- Save and publish.
Can I insert an image, video, or gif in my FAQ? (Demo)
Yes. To add media follow these steps:
- Enter the app’s Settings
- Click on the “Get Started” button
- Select the question you would like to add media to
- When editing your answer click on the camera, video, or GIF icon
- Add media from your library.
How do I edit or remove the “FAQ” title? (Demo)
You can edit the title from the Settings tab in the app.
If you don’t want to display the title, simply disable the Title under ‘Info to Display.’